Virtual Psychologist is proud to be working with Globe in the Philippines to support their employees in promoting mental well-being. Please see the terms and conditions of the service which is currently only open to employees of Globe.
TERMS AND CONDITIONS
Hopechat, powered by Virtual Psychologist, is an on the hour mental health consultation platform exclusive for Globe Employees to have 24/7 access to self-service bookings, and 8am to 4pm access where they can chat with a psychologist virtually. This service will be available to all Globe employees only.
Virtual Psychologist is an Australia-based social enterprise and the 2018 winner of the Optus Future Makers program. We offer chat counselling services, by qualified mental health professionals. They have been in the industry for 4 years and currently delivering services to Australia, New Zealand and the Philippines.
Please read our Terms and Conditions:
In availing yourself of our counselling service, you as our customer –
acknowledge and agree that
in the course of providing our counselling service, we may collect and store your Personal Information (as defined in the Data Privacy Act of 2012 of the Philippines),
we will keep all of your information (including any Personal Information) confidential and will not disclose that information to any person, except where disclosure is required pursuant to any applicable statute, law, rule or regulation of any government authority or pursuant to an order of any court or tribunal of competent jurisdiction, provided prior written notice is issued to you, and
we may publish and provide to third parties information which relates to the use of our service by our customers, and that such information will be aggregated and de-identified before being provided to such third parties for research purposes;
to the maximum extent permitted by law, release Virtual Psychologist Pty Ltd and its directors, employees, contractors and related bodies corporate, from any and all liability to you or any other person, now and in the future, for any loss, damage, cost or expense suffered or incurred by or such other person in relation to or in connection with your use of our counselling service; and
you will not hold Globe Telecom, Inc. (Globe) accountable for any of the conversations and counselling services disclosed in Hopechat as this is a service solely provided by Virtual Psychologist.
Disclaimer: Globe is not privy to who are the Globe Employees availing themselves of the Hopechat counselling services, and has no visibility of any content in the Hopechat Facebook Messenger platform. Globe is not a party to the relationship between you and Hopechat, and will not be responsible for any issues arising from the conversations on the Hopechat platform.
You may also reach Hopeline through (02) 804-HOPE (4673), 0917 558 HOPE (4673) and 2919 (toll-free number for all Globe and TM subscribers). Hopeline is being run by Natasha Goulbourn Foundation (NGF) and National Center for Mental Health (NCMH). Important Note: Each of these mental health service platforms (DUDE Bot, Hopeline and Hopechat) operate separately and independently from the other. Usage of a combination of the platforms may result in varied user experiences.