Jamie Phillips

What is Urgent?

The main reasons you would contact a manager outside of business hours are: A client is at risk and requires escalation. (use the clinical escalation macro) You cannot access your platform to assist clients. – Jamie You have an error that prevents you from doing your job. – Jamie For ALL other enquiries please email …

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What do I say if a client asks about data security or privacy?

Virtual Psychologist is an encrypted service protecting messaging data where applicable and has taken measures to protect data under our control. Data is predominately stored on servers located in Sydney, Australia, however, on occasion some data may be temporarily held in a secure data server offshore. All data, regardless of location, is only accessible through …

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